Documents:
- Customer Contract (Water Supply Contract)
- Standard Terms & Conditions
- Customer Service Charter
- Financial Hardship Policy
- Billing Review Procedure
- Water Leak Response Procedure
- Leak Allowance policy
- Leak Allowance application form
- Family Violence Policy
- Customer Complaint Policy & Procedure
- Drinking Water Source Protection Plan
- MOU with Department of Health
- Annual Water Quality Report – 2021/22
- Annual Water Quality Report – 2022/23
- Annual Water Quality Report – 2023/24
- Water Quality Report – Sep 2024 qtr
- Water Quality Report – Dec 2024 qtr
- Water Quality Report – Mar 2025 qtr