Water services responsibility – who looks after what? 

What do we look after?

What does the property owner look after?

Your Water Bill

What is tiered billing?

Why are there tiers?

What will happen if I’m not water wise?

Summer Watering Roster

When do the restrictions apply?

On what days can I use sprinklers?

Winter sprinkler switch-off

Why do I need to turn my reticulation off in winter?

What if I don’t switch-off?

How much water does my garden need?

When is the best time to water?

Hand watering

How much should I water?

Common reasons for increased water use

Seasonal changes

Reticulation

Unexplained increases in water use

Water pressure

Pressure standards

Pressure reducing valves

Pressure tests

FAQ’s

We don’t top up water tanks

You need a water carrier – that’s not what we do

We are a mains water supplier

Who can supply water for my tank?